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Workshop Content  • Goal Setting and Customer Selection Techniques • Effective Communication • Principles of Effective Selling • Sales Funnel – Key Stages • Customer Value Metrics and Account Management • Reasons for customers stop being customers • Pareto Analysis and Customer Retention • Importance of Attitude in managing self and handling customers Fee For Members, Rs.500 For Others Rs.1000 Phone : 9840846666 esai.forum@gmail.com